Refund & Replacement
Issue Resolution
If you experience any issue with your order, please contact us on WhatsApp immediately with your order details. Our first priority is to resolve the technical issue.
Replacement Policy
If a subscription fails and cannot be fixed, we will provide a replacement account or key for the remaining duration of your subscription.
Refund Policy
If the issue cannot be resolved and a suitable replacement is not available, we will proceed with a refund. Refunds are typically processed via the original payment method (Easypaisa, JazzCash, Binance, etc.).
Refund Calculation
If a refund is approved, the refund will only cover the remaining unused duration of the subscription, not the full purchase amount. The refundable amount will be calculated based on the time remaining from the date the issue is reported. The period from the original purchase/activation date until the date the issue is reported will not be refundable.
Exceptions
Refunds are not applicable if the account is banned due to a violation of the third-party provider's terms by the user (e.g., sharing a private account or exceeding device limits on shared accounts).